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Services provided by the Helderberg Crime Watch |
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Proactive patrols |
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Direct vehicle communication |
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In wards where HCW is operational we have a dedicated 24-hour, 7 days -a- week proactive patrol by fully trained and experienced officers in a roving patrol vehicle that is constantly on the lookout
for suspicious people and activities. This service is significantly enhanced by calls from contributors reporting any suspicious activity. If you see any suspicious people or behaviour, contributors can report
it to the patrol officer in their Ward immediately and request that the Control Room contact them to give feedback on the incident.
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The patrol officer carries a cellphone, the number of which is provided to HCW contributors only. Contributors can call the patrol officer for any emergency or to report any suspicious activity.
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Rendezvous service |
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Medical emergency response |
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You are able to call the patrol vehicle to meet you at your gate when arriving home late at night or if you suspect suspicious activity in and around your home or street and do not wish to enter
alone. This service is especially useful to single people and the elderly.
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Our patrol officers are able to assess a medical emergency situation and then call for the required assistance.
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Safety and security alerts |
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Incident response |
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In conjunction with the South African Police Services and members of the community who have reported crime incidents, we inform our contributors of crime incidents and trends in the area. We do this
by regularly emailing updates and alerts to our contributors. We also give regular tips to help our contributors avoid becoming victims of crime.
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The patrol will react immediately to a call-out from a contributor unless busy with another call-out, in which case the patrol will request back-up from another vehicle. Response times are well
within the industry standard and can be as short as 1 or 2 minutes depending on circumstances.
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Satellite Tracking of Patrol Vehicles |
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Holiday Patrols |
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All patrol vehicles are equipped with Satellite Tracking. This enables us to locate and track the vehicles at any given time, or to check on their movements.
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If you are going away and your house will be left vacant for an extended period of time, let our office know. More frequent patrols past your property and perimeter inspections can be arranged.
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